Returns Made Easy:
We are currently offering FREE RETURNS within Canada!
If you are not satisfied with your online order, here's how to get a refund:
Simply email us with your order number and the reason for your return, and we will email you a return label.
- Email your return request to firstname.lastname@example.org
- Indicate "Return Request: Order #XXXX" in the subject line
- You will receive a return shipping label
- Make sure to include the original packing slip inside your return package
- Follow the instructions listed on the return label and send it via your nearest post office
- Once your package has been received, we will process your refund
Lab supplies, including molecular kits, are final sale
- Calculators are final sale
- Clearance and Sale items are final sale
Clothes must be unworn and unwashed, with manufacturer labels intact
Damaged items will not be accepted and will be returned to the customer (additional shipping charges may apply)