Returns Made Easy:
If you are not satisfied with your online order, here's how to get a refund:
The SFU Bookstore will accept returned merchandise as long as Canada Post or your preferred courier receive the package within 10 business days from when the package was delivered.
We are currently offering FREE RETURNS within Canada. Simply email email@example.com, with your order number and the reason for your return, and we will email you a return label.
We offer the following options to refund your items.
By mail or courier
Please include with item(s) returned, the original invoice, and accompanying note of return.
Please return items to:
SFU Bookstore (Return)
8888 University Drive
Burnaby, BC, V5A 1S6
Note: Damaged items will not be accepted and returned to customer (additional shipping charges may apply).